/home/complianthowden/tmp/awstats/ssl/awstats092021.complaints.howdenindonesia.com.txt
AWSTATS DATA FILE 7.7 (build 20180105)
# If you remove this file, all statistics for date 202109 will be lost/reset.
# Last config file used to build this data file was /home/complianthowden/tmp/awstats/ssl/awstats.complaints.howdenindonesia.com.conf.

# Position (offset in bytes) in this file for beginning of each section for
# direct I/O access. If you made changes somewhere in this file, you should
# also remove completely the MAP section (AWStats will rewrite it at next
# update).
BEGIN_MAP 28
POS_GENERAL 2038                
POS_TIME 2712                
POS_VISITOR 8555                
POS_DAY 9999                
POS_DOMAIN 3396                
POS_LOGIN 3696                
POS_ROBOT 3851                
POS_WORMS 4588                
POS_EMAILSENDER 4719                
POS_EMAILRECEIVER 4862                
POS_SESSION 10534               
POS_SIDER 10691               
POS_FILETYPES 4997                
POS_DOWNLOADS 5207                
POS_OS 5350                
POS_BROWSER 5570                
POS_SCREENSIZE 6128                
POS_UNKNOWNREFERER 6202                
POS_UNKNOWNREFERERBROWSER 6730                
POS_ORIGIN 7226                
POS_SEREFERRALS 7361                
POS_PAGEREFS 7514                
POS_SEARCHWORDS 7723                
POS_KEYWORDS 7875                
POS_MISC 2376                
POS_ERRORS 7934                
POS_CLUSTER 3552                
POS_SIDER_404 8033                
END_MAP

# LastLine    = Date of last record processed - Last record line number in last log - Last record offset in last log - Last record signature value
# FirstTime   = Date of first visit for history file
# LastTime    = Date of last visit for history file
# LastUpdate  = Date of last update - Nb of parsed records - Nb of parsed old records - Nb of parsed new records - Nb of parsed corrupted - Nb of parsed dropped
# TotalVisits = Number of visits
# TotalUnique = Number of unique visitors
# MonthHostsKnown   = Number of hosts known
# MonthHostsUnKnown = Number of hosts unknown
BEGIN_GENERAL 8
LastLine 20211001005953 4 467 10950330426595
FirstTime 20210901065214
LastTime 20210930061620
LastUpdate 20211001190945 4 0 3 0 0
TotalVisits 42                  
TotalUnique 34                  
MonthHostsKnown 0                   
MonthHostsUnknown 35                  
END_GENERAL

# Misc ID - Pages - Hits - Bandwidth
BEGIN_MISC 10
AddToFavourites 0 0 0
JavaEnabled 0 0 0
QuickTimeSupport 0 0 0
JavascriptDisabled 0 0 0
WindowsMediaPlayerSupport 0 0 0
FlashSupport 0 0 0
TotalMisc 0 0 0
PDFSupport 0 0 0
RealPlayerSupport 0 0 0
DirectorSupport 0 0 0
END_MISC

# Hour - Pages - Hits - Bandwidth - Not viewed Pages - Not viewed Hits - Not viewed Bandwidth
BEGIN_TIME 24
0 2 2 12774 2 8 19303
1 3 3 19156 4 6 31977
2 0 0 0 4 7 32000
3 0 0 0 5 15 57750
4 0 0 0 4 26 799157
5 3 3 49758 2 9 49926
6 10 67 2729305 5 13 44897
7 1 1 36986 3 6 32009
8 2 2 43371 2 12 44946
9 3 3 80384 7 12 112452
10 4 4 147944 2 8 19300
11 3 3 43400 9 17 53571
12 2 2 43370 7 32 662724
13 4 30 1240439 1 4 6457
14 6 57 2233442 3 25 850568
15 6 32 1283839 3 8 32048
16 1 1 36986 6 15 64077
17 2 2 43366 3 6 19225
18 1 1 36986 4 6 25641
19 0 0 0 3 7 25663
20 3 3 49807 6 16 76332
21 1 1 6384 9 14 88177
22 2 28 1201284 1 3 6434
23 4 4 56165 6 20 374207
END_TIME

# Domain - Pages - Hits - Bandwidth
# The 25 first Pages must be first (order not required for others)
BEGIN_DOMAIN 6
us 39 71 2340679
in 7 84 3332321
id 6 83 3518460
gr 4 4 147944
de 4 4 25535
ca 3 3 12799
END_DOMAIN

# Cluster ID - Pages - Hits - Bandwidth
BEGIN_CLUSTER 0
END_CLUSTER

# Login - Pages - Hits - Bandwidth - Last visit
# The 10 first Pages must be first (order not required for others)
BEGIN_LOGIN 0
END_LOGIN

# Robot ID - Hits - Bandwidth - Last visit - Hits on robots.txt
# The 25 first Hits must be first (order not required for others)
BEGIN_ROBOT 15
bingbot/ 150 640668 20210930211810 50
Googlebot/ 58 2495463 20210916141132 1
AhrefsBot/ 35 840 20210930201710 35
oBot/ 6 49851 20210928091056 3
unknown 6 144 20210925050337 6
no_user_agent 5 184930 20210925054609 0
BLEXBot/ 4 12840 20210928204519 2
SemrushBot/ 4 12816 20210912035749 2
MJ12bot/ 4 12818 20210921123041 2
Konqueror/ 2 12773 20210925024821 0
CCBot/ 2 6411 20210928045835 1
Screaming[\x20]Frog[\x20]SEO[\x20]Spider/ 2 6410 20210915030946 1
Apache\-HttpClient/ 2 48 20210913062719 2
Google[\x20]Web[\x20]Preview 1 6384 20210901120839 0
(firefox/)([0-9]\.|[0-1][0]\.) 1 36986 20210915211253 0
END_ROBOT

# Worm ID - Hits - Bandwidth - Last visit
# The 5 first Hits must be first (order not required for others)
BEGIN_WORMS 0
END_WORMS

# EMail - Hits - Bandwidth - Last visit
# The 20 first Hits must be first (order not required for others)
BEGIN_EMAILSENDER 0
END_EMAILSENDER

# EMail - Hits - Bandwidth - Last visit
# The 20 first hits must be first (order not required for others)
BEGIN_EMAILRECEIVER 0
END_EMAILRECEIVER

# Files type - Hits - Bandwidth - Bandwidth without compression - Bandwidth after compression
BEGIN_FILETYPES 8
js 84 2680132 0 0
css 80 4103456 0 0
Unknown 4 25643 0 0
png 17 60885 0 0
html 50 1047282 0 0
pdf 5 907393 0 0
woff2 7 540120 0 0
php 2 12827 0 0
END_FILETYPES

# Downloads - Hits - Bandwidth
BEGIN_DOWNLOADS 3
/sitemap.xml.gz 18 0 115458
/sitemap.txt 18 0 115404
/resources/assets/pdf/TOBA.pdf 5 2 907393
END_DOWNLOADS

# OS ID - Hits
BEGIN_OS ID - Hits - Pages 12
ios_iphone 28 3
win8.1 2 2
linuxubuntu 1 1
Unknown 19 19
win10 118 15
macosx11 2 2
win7 4 4
winxp 2 2
macosx 33 5
linuxandroid 36 4
linux 5 5
win2000 1 1
END_OS

# Browser ID - Hits - Pages
BEGIN_BROWSER 25
iphone 1 1
netscape5.0 3 3
chrome37.0.2049.0 1 1
chrome84.0.4147.105 1 1
chrome84.0.4147.135 4 4
mozilla 1 1
chrome12.0.742.112 1 1
chrome78.0.3904.97 2 2
firebird 1 1
chrome93.0.4577.82 55 4
chrome93.0.4577.63 28 2
chrome43.0.2357.134 1 1
chrome51.0.2704.91 1 1
safari 27 2
firefox21.0 1 1
chrome91.0.4472.124 1 1
firefox43.0 7 7
Unknown 16 16
chrome92.0.4515.159 28 2
chrome78.0.3904.108 2 2
chrome46.0.2490.80 1 1
safari14.1.2 30 2
chrome35.0.2117.157 2 2
chrome79.0.3945.88 1 1
chrome59.0.3071.125 35 3
END_BROWSER

# Screen size - Hits
BEGIN_SCREENSIZE 0
END_SCREENSIZE

# Unknown referer OS - Last visit date
BEGIN_UNKNOWNREFERER 7
Hexometer 20210918174035
NetSystemsResearch_studies_the_availability_of_various_services_across_the_internet._Our_website_is_netsystemsresearch.com 20210926100857
Go-http-client/1.1 20210912091033
Go_http_package 20210927052803
l9tcpid/v1.1.0 20210912091032
Mozilla/5.0 20210908103617
Expanse_indexes_the_network_perimeters_of_our_customers._If_you_have_any_questions_or_concerns,_please_reach_out_to:_scaninfo@expanseinc.com 20210928134423
END_UNKNOWNREFERER

# Unknown referer Browser - Last visit date
BEGIN_UNKNOWNREFERERBROWSER 6
Hexometer 20210918174035
NetSystemsResearch_studies_the_availability_of_various_services_across_the_internet._Our_website_is_netsystemsresearch.com 20210926100857
l9tcpid/v1.1.0 20210912091032
Go_http_package 20210927052803
Go-http-client/1.1 20210912091033
Expanse_indexes_the_network_perimeters_of_our_customers._If_you_have_any_questions_or_concerns,_please_reach_out_to:_scaninfo@expanseinc.com 20210928134423
END_UNKNOWNREFERERBROWSER

# Origin - Pages - Hits 
BEGIN_ORIGIN 6
From0 43 45
From1 2 2
From2 1 1
From3 7 7
From4 10 196
From5 0 0
END_ORIGIN

# Search engine referers ID - Pages - Hits
BEGIN_SEREFERRALS 1
bing 1 1
END_SEREFERRALS

# External page referers - Pages - Hits
# The 25 first Pages must be first (order not required for others)
BEGIN_PAGEREFS 2
https://www.howdengroup.com 5 5
http://103.242.180.48:80 2 2
END_PAGEREFS

# Search keyphrases - Number of search
# The 10 first number of search must be first (order not required for others)
BEGIN_SEARCHWORDS 0
END_SEARCHWORDS

# Search keywords - Number of search
# The 25 first number of search must be first (order not required for others)
BEGIN_KEYWORDS 0
END_KEYWORDS

# Errors - Hits - Bandwidth
BEGIN_ERRORS 2
404 6 4584
403 7 44875
END_ERRORS

# URL with 404 errors - Hits - Last URL referrer
BEGIN_SIDER_404 5
/.git/config 1 -
/wordpress/wp-login.php 1 http://complaints.howdenindonesia.com
/blog/wp-login.php 1 http://complaints.howdenindonesia.com
/wp/wp-login.php 1 http://complaints.howdenindonesia.com
/api/search 2 -
END_SIDER_404

# Host - Pages - Hits - Bandwidth - Last visit date - [Start date of last visit] - [Last page of last visit]
# [Start date of last visit] and [Last page of last visit] are saved only if session is not finished
# The 25 first Hits must be first (order not required for others)
BEGIN_VISITOR 35
167.71.13.196 7 7 136601 20210912091033
213.144.5.150 4 4 25535 20210913062721
103.150.110.50 4 55 2159470 20210923144955
172.105.82.175 3 3 110958 20210919140452
44.227.107.139 3 3 110958 20210908103617
172.105.77.213 2 2 73972 20210928173945
140.213.25.11 2 30 1183876 20210907224812
172.105.83.62 2 2 73972 20210925165003
118.99.110.74 2 27 1168116 20210930061619
64.233.173.248 2 15 399147 20210930061620
135.181.6.33 2 2 6414 20210912115326
104.128.21.12 2 2 12774 20210905003309
192.200.17.12 2 2 12772 20210915015312
203.115.116.34 2 28 1166467 20210902130458
172.105.78.243 2 2 73972 20210922154418
92.118.160.41 2 2 73972 20210926100857
140.213.188.188 2 28 1166468 20210913151745
45.5.65.226 2 2 12772 20210925050339
172.104.234.169 1 1 36986 20210913111109
34.138.194.89 1 1 6380 20210918174035
20.53.9.225 1 1 6384 20210923233248
103.105.167.121 1 1 6384 20210915010657
34.96.130.2 1 1 36986 20210918141816
92.118.160.5 1 1 36986 20210927052803
64.233.173.252 1 10 708081 20210930061620
64.233.173.250 0 10 391440 
34.86.35.24 1 1 36986 20210922154353
34.77.162.5 1 1 36986 20210915150905
104.128.22.245 1 1 6385 20210904234242
47.243.17.160 1 1 6385 20210912085955
34.77.162.18 1 1 36986 20210928134423
35.173.192.124 1 1 6384 20210901212550
35.189.207.200 1 1 6384 20210901120840
92.118.160.61 1 1 36986 20210919180425
156.146.37.94 1 1 6413 20210903152159
END_VISITOR

# Date - Pages - Hits - Bandwidth - Visits
BEGIN_DAY 22
20210901 3 3 49754 3
20210902 2 28 1166467 1
20210903 1 1 6413 1
20210904 2 2 43371 2
20210905 2 2 12774 1
20210907 3 29 1238270 2
20210908 6 6 160765 2
20210909 2 2 43396 1
20210910 1 1 36986 1
20210912 5 5 56197 3
20210913 7 33 1228989 3
20210915 4 4 56142 3
20210916 1 1 36986 1
20210918 2 2 43366 2
20210919 3 3 110958 3
20210922 2 2 73972 2
20210923 5 56 2165854 2
20210925 3 3 49758 2
20210926 1 1 36986 1
20210927 1 1 36986 1
20210928 2 2 73972 2
20210930 5 62 2666784 3
END_DAY

# Session range - Number of visits
BEGIN_SESSION 2
30s-2mn 1
0s-30s 41
END_SESSION

# URL - Pages - Bandwidth - Entry - Exit
# The 25 first Pages must be first (order not required for others)
BEGIN_SIDER 5
/ 50 1047282 40 31
/resources/assets/font-awesome/fonts/fontawesome-webfont.woff2 7 540120 1 6
/.DS_Store 3 19233 0 2
/wp-login.php 2 12827 1 2
/server-status 1 6410 0 1
END_SIDER
Customer Complaint Form | Howden Indonesia - Official Working Website

CUSTOMER COMPLAINT FORM

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