Customer Complaint Form

AWSTATS DATA FILE 7.7 (build 20180105) # If you remove this file, all statistics for date 202108 will be lost/reset. # Last config file used to build this data file was /home/complianthowden/tmp/awstats/ssl/awstats.complaints.howdenindonesia.com.conf. # Position (offset in bytes) in this file for beginning of each section for # direct I/O access. If you made changes somewhere in this file, you should # also remove completely the MAP section (AWStats will rewrite it at next # update). BEGIN_MAP 28 POS_GENERAL 2038 POS_TIME 2712 POS_VISITOR 7226 POS_DAY 8261 POS_DOMAIN 3385 POS_LOGIN 3653 POS_ROBOT 3808 POS_WORMS 4363 POS_EMAILSENDER 4494 POS_EMAILRECEIVER 4637 POS_SESSION 8664 POS_SIDER 8821 POS_FILETYPES 4772 POS_DOWNLOADS 4944 POS_OS 5087 POS_BROWSER 5297 POS_SCREENSIZE 5623 POS_UNKNOWNREFERER 5697 POS_UNKNOWNREFERERBROWSER 5849 POS_ORIGIN 5996 POS_SEREFERRALS 6129 POS_PAGEREFS 6273 POS_SEARCHWORDS 6491 POS_KEYWORDS 6643 POS_MISC 2376 POS_ERRORS 6702 POS_CLUSTER 3509 POS_SIDER_404 6800 END_MAP # LastLine = Date of last record processed - Last record line number in last log - Last record offset in last log - Last record signature value # FirstTime = Date of first visit for history file # LastTime = Date of last visit for history file # LastUpdate = Date of last update - Nb of parsed records - Nb of parsed old records - Nb of parsed new records - Nb of parsed corrupted - Nb of parsed dropped # TotalVisits = Number of visits # TotalUnique = Number of unique visitors # MonthHostsKnown = Number of hosts known # MonthHostsUnKnown = Number of hosts unknown BEGIN_GENERAL 8 LastLine 20210901065214 5 631 16365669747612 FirstTime 20210801032821 LastTime 20210829112333 LastUpdate 20210901191334 5 0 4 0 0 TotalVisits 25 TotalUnique 20 MonthHostsKnown 0 MonthHostsUnknown 27 END_GENERAL # Misc ID - Pages - Hits - Bandwidth BEGIN_MISC 10 JavaEnabled 0 0 0 WindowsMediaPlayerSupport 0 0 0 TotalMisc 0 0 0 QuickTimeSupport 0 0 0 FlashSupport 0 0 0 JavascriptDisabled 0 0 0 RealPlayerSupport 0 0 0 PDFSupport 0 0 0 AddToFavourites 0 0 0 DirectorSupport 0 0 0 END_MISC # Hour - Pages - Hits - Bandwidth - Not viewed Pages - Not viewed Hits - Not viewed Bandwidth BEGIN_TIME 24 0 1 3 60494 4 25 636423 1 0 0 0 0 7 19330 2 0 2 134777 5 18 76952 3 1 1 6384 3 18 515223 4 1 2 44834 5 8 68985 5 2 2 73972 6 16 51298 6 1 2 93093 7 12 70361 7 0 0 0 3 10 38498 8 1 1 6385 6 12 57648 9 0 1 78627 3 9 32817 10 0 0 0 3 11 48076 11 5 58 2351828 4 13 64118 12 1 1 6385 7 19 83322 13 0 1 16141 3 22 756531 14 0 1 4682 2 10 32121 15 0 0 0 9 49 1449628 16 0 0 0 2 7 38440 17 3 3 19154 4 7 38390 18 3 3 49756 4 29 716653 19 4 4 56139 6 15 101073 20 4 30 1209834 2 8 32086 21 2 2 43371 6 31 722550 22 3 3 49750 3 13 51338 23 0 0 0 2 7 32801 END_TIME # Domain - Pages - Hits - Bandwidth # The 25 first Pages must be first (order not required for others) BEGIN_DOMAIN 4 us 21 31 774285 id 6 84 3499403 in 4 4 25533 ca 1 1 6385 END_DOMAIN # Cluster ID - Pages - Hits - Bandwidth BEGIN_CLUSTER 0 END_CLUSTER # Login - Pages - Hits - Bandwidth - Last visit # The 10 first Pages must be first (order not required for others) BEGIN_LOGIN 0 END_LOGIN # Robot ID - Hits - Bandwidth - Last visit - Hits on robots.txt # The 25 first Hits must be first (order not required for others) BEGIN_ROBOT 11 bingbot/ 209 1799325 20210831232206 46 Googlebot/ 111 3698693 20210825232921 5 AhrefsBot/ 28 19756 20210831070530 25 YandexBot/ 6 19221 20210824141541 3 BLEXBot/ 6 19272 20210810114802 3 SemrushBot/ 4 12819 20210825124738 2 unknown 4 96 20210825222110 4 bot[\s_+:,\.\;\/\\-] 2 6408 20210830085038 1 link 1 36986 20210823000638 0 (firefox/)([0-9]\.|[0-1][0]\.) 1 36986 20210818045839 0 bingpreview 1 77160 20210830155546 0 END_ROBOT # Worm ID - Hits - Bandwidth - Last visit # The 5 first Hits must be first (order not required for others) BEGIN_WORMS 0 END_WORMS # EMail - Hits - Bandwidth - Last visit # The 20 first Hits must be first (order not required for others) BEGIN_EMAILSENDER 0 END_EMAILSENDER # EMail - Hits - Bandwidth - Last visit # The 20 first hits must be first (order not required for others) BEGIN_EMAILRECEIVER 0 END_EMAILRECEIVER # Files type - Hits - Bandwidth - Bandwidth without compression - Bandwidth after compression BEGIN_FILETYPES 6 png 9 27354 0 0 pdf 3 533991 0 0 js 46 1513427 0 0 css 30 1538796 0 0 woff2 3 231480 0 0 html 29 460558 0 0 END_FILETYPES # Downloads - Hits - Bandwidth BEGIN_DOWNLOADS 3 /sitemap.xml.gz 39 0 250166 /sitemap.txt 38 0 243650 /resources/assets/pdf/TOBA.pdf 3 0 533991 END_DOWNLOADS # OS ID - Hits BEGIN_OS ID - Hits - Pages 12 linuxandroid 1 1 win10 84 6 win8.1 2 2 linux 4 4 ios_iphone 3 3 win8 1 1 win2000 2 2 ios_ipad 1 1 macosx11 2 2 macosx 4 4 Unknown 5 5 win7 11 1 END_OS # Browser ID - Hits - Pages BEGIN_BROWSER 16 iphone 1 1 Unknown 5 5 safari12.0.3 1 1 safari9.0.2 2 2 firebird 2 2 chrome78.0.3904.108 2 2 msie7.0 1 1 chrome92.0.4515.159 28 2 chrome76.0.3809.132 2 2 firefox43.0 5 5 safari12.1.2 3 3 firefox90.0 28 2 msie9.0 10 0 safari13.0.1 1 1 chrome92.0.4515.131 28 2 firefox57.0 1 1 END_BROWSER # Screen size - Hits BEGIN_SCREENSIZE 0 END_SCREENSIZE # Unknown referer OS - Last visit date BEGIN_UNKNOWNREFERER 2 Dispatch/0.14.0-SNAPSHOT 20210805001533 Hexometer 20210818120501 END_UNKNOWNREFERER # Unknown referer Browser - Last visit date BEGIN_UNKNOWNREFERERBROWSER 2 Hexometer 20210818120501 Dispatch/0.14.0-SNAPSHOT 20210805001533 END_UNKNOWNREFERERBROWSER # Origin - Pages - Hits BEGIN_ORIGIN 6 From0 25 35 From1 0 0 From2 0 0 From3 4 4 From4 3 81 From5 0 0 END_ORIGIN # Search engine referers ID - Pages - Hits BEGIN_SEREFERRALS 0 END_SEREFERRALS # External page referers - Pages - Hits # The 25 first Pages must be first (order not required for others) BEGIN_PAGEREFS 2 https://www.howdengroup.com 3 3 https://www.howdengroup.com/id-en 1 1 END_PAGEREFS # Search keyphrases - Number of search # The 10 first number of search must be first (order not required for others) BEGIN_SEARCHWORDS 0 END_SEARCHWORDS # Search keywords - Number of search # The 25 first number of search must be first (order not required for others) BEGIN_KEYWORDS 0 END_KEYWORDS # Errors - Hits - Bandwidth BEGIN_ERRORS 2 404 2 1528 403 1 6412 END_ERRORS # URL with 404 errors - Hits - Last URL referrer BEGIN_SIDER_404 2 /resources/assets/js/plugins/icheck/icheck.min.js 1 - /resources/assets/js/plugins/metismenu/jquery.metismenu.js 1 - END_SIDER_404 # Host - Pages - Hits - Bandwidth - Last visit date - [Start date of last visit] - [Last page of last visit] # [Start date of last visit] and [Last page of last visit] are saved only if session is not finished # The 25 first Hits must be first (order not required for others) BEGIN_VISITOR 27 35.231.43.179 4 4 25538 20210818120501 172.104.234.169 2 2 73972 20210829054302 192.200.18.117 2 2 12768 20210815194129 180.245.83.163 2 28 1166466 20210806203329 172.105.77.213 2 2 73972 20210819053103 192.200.16.56 2 2 12770 20210805180442 140.213.186.166 2 28 1166469 20210829112333 172.105.82.175 2 2 73972 20210811214427 116.197.131.130 2 28 1166468 20210812111219 103.105.167.72 2 2 12764 20210825222110 34.132.218.239 1 1 6385 20210806215151 192.200.17.66 1 1 6382 20210825201415 45.137.20.9 1 1 6384 20210801032821 103.105.167.255 1 1 6385 20210815190451 47.88.51.0 1 1 6385 20210817175952 47.254.22.192 1 1 6385 20210817175951 104.128.18.41 1 1 6384 20210805172518 172.105.78.243 1 1 36986 20210805193644 172.105.83.62 1 1 36986 20210814225021 207.32.131.120 1 1 36986 20210805001533 157.55.39.160 0 2 134777 40.77.167.33 0 1 19187 157.55.39.82 0 1 12507 40.77.167.7 0 1 16141 40.77.167.25 0 2 82948 207.46.13.101 0 2 94557 207.46.13.94 0 1 4682 END_VISITOR # Date - Pages - Hits - Bandwidth - Visits BEGIN_DAY 16 20210801 1 1 6384 1 20210802 1 1 36986 1 20210805 5 5 93126 4 20210806 3 29 1172851 2 20210808 1 1 36986 1 20210811 1 1 36986 1 20210812 2 28 1166468 1 20210814 1 1 36986 1 20210815 3 3 19153 2 20210817 2 2 12770 2 20210818 4 4 25538 3 20210819 1 1 36986 1 20210825 3 3 19146 2 20210826 1 1 36986 1 20210827 0 10 364799 0 20210829 3 29 1203455 2 END_DAY # Session range - Number of visits BEGIN_SESSION 2 0s-30s 24 30mn-1h 1 END_SESSION # URL - Pages - Bandwidth - Entry - Exit # The 25 first Pages must be first (order not required for others) BEGIN_SIDER 2 / 29 460558 25 22 /resources/assets/font-awesome/fonts/fontawesome-webfont.woff2 3 231480 0 3 END_SIDER

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Salutation *

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Risk *

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CUSTOMER COMPLAINT FORM

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Please use this form to give us suggestions, compliments or complaints.
Click here to check complaint status.
Click here to show Term of Business Agreement