/home/complianthowden/tmp/awstats/ssl/awstats032022.complaints.howdenindonesia.com.txt
AWSTATS DATA FILE 7.8 (build 20200416)
# If you remove this file, all statistics for date 202203 will be lost/reset.
# Last config file used to build this data file was /home/complianthowden/tmp/awstats/ssl/awstats.complaints.howdenindonesia.com.conf.

# Position (offset in bytes) in this file for beginning of each section for
# direct I/O access. If you made changes somewhere in this file, you should
# also remove completely the MAP section (AWStats will rewrite it at next
# update).
BEGIN_MAP 28
POS_GENERAL 2038                
POS_TIME 2698                
POS_VISITOR 9531                
POS_DAY 11591               
POS_DOMAIN 3385                
POS_LOGIN 3706                
POS_ROBOT 3861                
POS_WORMS 4646                
POS_EMAILSENDER 4777                
POS_EMAILRECEIVER 4920                
POS_SESSION 12148               
POS_SIDER 12295               
POS_FILETYPES 5055                
POS_DOWNLOADS 5279                
POS_OS 5416                
POS_BROWSER 5607                
POS_SCREENSIZE 6282                
POS_UNKNOWNREFERER 6356                
POS_UNKNOWNREFERERBROWSER 7070                
POS_ORIGIN 7693                
POS_SEREFERRALS 7829                
POS_PAGEREFS 7990                
POS_SEARCHWORDS 8237                
POS_KEYWORDS 8389                
POS_MISC 2362                
POS_ERRORS 8448                
POS_CLUSTER 3562                
POS_SIDER_404 8558                
END_MAP

# LastLine    = Date of last record processed - Last record line number in last log - Last record offset in last log - Last record signature value
# FirstTime   = Date of first visit for history file
# LastTime    = Date of last visit for history file
# LastUpdate  = Date of last update - Nb of parsed records - Nb of parsed old records - Nb of parsed new records - Nb of parsed corrupted - Nb of parsed dropped
# TotalVisits = Number of visits
# TotalUnique = Number of unique visitors
# MonthHostsKnown   = Number of hosts known
# MonthHostsUnKnown = Number of hosts unknown
BEGIN_GENERAL 8
LastLine 20220401073708 5 614 9353001841434
FirstTime 0
LastTime 20220331085728
LastUpdate 20220401174848 5 0 4 0 0
TotalVisits 50                  
TotalUnique 47                  
MonthHostsKnown 0                   
MonthHostsUnknown 54                  
END_GENERAL

# Misc ID - Pages - Hits - Bandwidth
BEGIN_MISC 10
TotalMisc 0 0 0
AddToFavourites 0 1 0
FlashSupport 0 0 0
DirectorSupport 0 0 0
JavascriptDisabled 0 0 0
RealPlayerSupport 0 0 0
PDFSupport 0 0 0
QuickTimeSupport 0 0 0
JavaEnabled 0 0 0
WindowsMediaPlayerSupport 0 0 0
END_MISC

# Hour - Pages - Hits - Bandwidth - Not viewed Pages - Not viewed Hits - Not viewed Bandwidth
BEGIN_TIME 24
0 2 2 12824 6 11 39903
1 2 4 24997 5 10 32041
2 2 2 43370 2 4 12815
3 1 1 6411 3 6 13629
4 24 36 394391 16 26 39841
5 18 26 371817 6 11 7152
6 1 1 6382 1 3 6432
7 1 1 36986 1 1 36986
8 22 22 171087 8 19 51370
9 5 5 31928 7 10 44769
10 0 0 0 2 5 12840
11 0 1 86709 5 10 25633
12 3 5 109004 4 7 25608
13 2 28 1168352 4 7 25609
14 1 2 10707 2 5 13579
15 3 4 97779 6 8 38356
16 6 6 68910 4 45 1531822
17 7 7 31951 5 18 579003
18 3 3 19151 3 11 49946
19 0 0 0 2 6 12863
20 4 5 23892 4 9 8797
21 13 13 266605 4 7 19225
22 1 1 36986 7 16 51297
23 6 6 38337 5 5 31924
END_TIME

# Domain - Pages - Hits - Bandwidth
# The 25 first Pages must be first (order not required for others)
BEGIN_DOMAIN 8
us 105 133 1646371
de 9 9 57463
gr 4 4 147944
id 4 30 1181176
ua 2 2 6412
lv 1 1 6384
fr 1 1 6413
tz 1 1 6413
END_DOMAIN

# Cluster ID - Pages - Hits - Bandwidth
BEGIN_CLUSTER 0
END_CLUSTER

# Login - Pages - Hits - Bandwidth - Last visit
# The 10 first Pages must be first (order not required for others)
BEGIN_LOGIN 0
END_LOGIN

# Robot ID - Hits - Bandwidth - Last visit - Hits on robots.txt
# The 25 first Hits must be first (order not required for others)
BEGIN_ROBOT 16
bingbot/ 73 322799 20220331214639 22
Googlebot/ 65 2082802 20220328223705 8
AhrefsBot/ 32 768 20220331184919 32
bot[\s_+:,\.\;\/\\-] 10 32025 20220328090300 4
BLEXBot/ 10 32098 20220326201350 5
Google[\x20]Web[\x20]Preview 6 38307 20220330080846 0
SemrushBot/ 4 12817 20220325221151 2
unknown 4 96 20220326053438 4
Barkrowler 4 12816 20220331222218 2
Screaming[\x20]Frog[\x20]SEO[\x20]Spider/ 2 6408 20220310224403 1
survey 2 73972 20220309165402 0
(firefox/)([0-9]\.|[0-1][0]\.) 2 12770 20220318094339 0
Apache\-HttpClient/ 2 48 20220304161409 2
MJ12bot/ 2 6410 20220321215547 1
no_user_agent 1 36986 20220317184039 0
linkchecker 1 0 20220328115130 0
END_ROBOT

# Worm ID - Hits - Bandwidth - Last visit
# The 5 first Hits must be first (order not required for others)
BEGIN_WORMS 0
END_WORMS

# EMail - Hits - Bandwidth - Last visit
# The 20 first Hits must be first (order not required for others)
BEGIN_EMAILSENDER 0
END_EMAILSENDER

# EMail - Hits - Bandwidth - Last visit
# The 20 first hits must be first (order not required for others)
BEGIN_EMAILRECEIVER 0
END_EMAILRECEIVER

# Files type - Hits - Bandwidth - Bandwidth without compression - Bandwidth after compression
BEGIN_FILETYPES 9
php 13 83368 0 0
pdf 1 177997 0 0
js 34 1118415 0 0
css 10 512932 0 0
Unknown 9 57703 0 0
txt 6 38490 0 0
html 104 981508 0 0
png 3 11003 0 0
woff2 1 77160 0 0
END_FILETYPES

# Downloads - Hits - Bandwidth
BEGIN_DOWNLOADS 3
/README.txt 3 0 19239
/CHANGELOG.txt 3 0 19251
/resources/assets/pdf/TOBA.pdf 1 0 177997
END_DOWNLOADS

# OS ID - Hits
BEGIN_OS ID - Hits - Pages 10
winxp 2 2
bsdfreebsd 1 1
win2000 1 1
win8 3 3
linux 25 25
Unknown 15 15
win7 15 5
macosx10 1 1
linuxubuntu 27 27
win10 91 47
END_OS

# Browser ID - Hits - Pages
BEGIN_BROWSER 31
chrome44.0.2403.157 4 4
chrome70.0.3538.77 1 1
firefox79.0 1 1
firefox49.0 8 8
chrome28.0.1467.0 2 2
firebird 1 1
mozilla 2 2
chrome34.0.1847.116 1 1
chrome84.0.4147.135 4 4
chrome79.0.3945.130 43 25
chrome10.0.648.204 1 1
chrome27.0.1453.90 1 1
chrome96.0.4664.110 1 1
chrome52.0.2743.116 4 4
chrome27.0.1500.55 1 1
msie9.0 10 0
firefox55.0 4 4
chrome99.0.4844.82 2 2
chrome91.0.4472.124 2 2
chrome25.0.1349.2 6 6
chrome41.0.2227.1 1 1
firefox62.0 11 11
chrome78.0.3770.100 8 8
chrome56.0.2924.87 7 7
chrome98.0.4758.102 28 2
firefox31.0 5 5
firefox89.0 2 2
msie7.0 1 1
chrome12.0.742.112 4 4
Unknown 13 13
firefox43.0 2 2
END_BROWSER

# Screen size - Hits
BEGIN_SCREENSIZE 0
END_SCREENSIZE

# Unknown referer OS - Last visit date
BEGIN_UNKNOWNREFERER 6
Expanse,_a_Palo_Alto_Networks_company,_searches_across_the_global_IPv4_space_multiple_times_per_day_to_identify_customers'_presences_on_the_Internet._If_you_would_like_to_be_excluded_from_our_scans,_please_send_IP_addresses/domains_to:_scaninfo@paloaltonetworks.com 20220315160205
Mozilla/5.0_(compatible;_CensysInspect/1.1;__https://about.censys.io/) 20220314212429
Hexometer 20220318053144
python-requests/2.27.1 20220321085026
NetSystemsResearch_studies_the_availability_of_various_services_across_the_internet._Our_website_is_netsystemsresearch.com 20220314211142
lua-resty-http/0.10_(Lua)_ngx_lua/10019 20220318073930
END_UNKNOWNREFERER

# Unknown referer Browser - Last visit date
BEGIN_UNKNOWNREFERERBROWSER 5
Expanse,_a_Palo_Alto_Networks_company,_searches_across_the_global_IPv4_space_multiple_times_per_day_to_identify_customers'_presences_on_the_Internet._If_you_would_like_to_be_excluded_from_our_scans,_please_send_IP_addresses/domains_to:_scaninfo@paloaltonetworks.com 20220315160205
python-requests/2.27.1 20220321085026
NetSystemsResearch_studies_the_availability_of_various_services_across_the_internet._Our_website_is_netsystemsresearch.com 20220314211142
lua-resty-http/0.10_(Lua)_ngx_lua/10019 20220318073930
Hexometer 20220318053144
END_UNKNOWNREFERERBROWSER

# Origin - Pages - Hits 
BEGIN_ORIGIN 6
From0 107 135
From1 2 2
From2 1 1
From3 4 4
From4 13 39
From5 0 0
END_ORIGIN

# Search engine referers ID - Pages - Hits
BEGIN_SEREFERRALS 1
www_bing_com 1 1
END_SEREFERRALS

# External page referers - Pages - Hits
# The 25 first Pages must be first (order not required for others)
BEGIN_PAGEREFS 3
http://103.242.180.48:80 2 2
https://www.howdengroup.com 1 1
https://www.howdengroup.com/id-en 1 1
END_PAGEREFS

# Search keyphrases - Number of search
# The 10 first number of search must be first (order not required for others)
BEGIN_SEARCHWORDS 0
END_SEARCHWORDS

# Search keywords - Number of search
# The 25 first number of search must be first (order not required for others)
BEGIN_KEYWORDS 0
END_KEYWORDS

# Errors - Hits - Bandwidth
BEGIN_ERRORS 3
403 1 6413
301 3 756
404 35 26740
END_ERRORS

# URL with 404 errors - Hits - Last URL referrer
BEGIN_SIDER_404 16
/includes/bootstrap.inc 3 -
/administrator/manifests/files/joomla.xml 3 -
/.git/HEAD 1 -
/resources/assets/js/plugins/metismenu/jquery.metismenu.js 1 -
/language/en-GB/install.xml 3 -
/language/en-GB/en-GB.xml 3 -
/clientscript/vbulletin_read_marker.js 3 -
/resources/assets/js/plugins/icheck/icheck.min.js 2 -
/wordpress/wp-login.php 1 http://complaints.howdenindonesia.com
/blog/wp-login.php 1 http://complaints.howdenindonesia.com
/wp/wp-login.php 1 http://complaints.howdenindonesia.com
/clientscript/vbulletin_menu.js 3 -
/ALFA_DATA/alfacgiapi/perl.alfa 1 -
/CoreCode/Css/cms_front_end.css 3 -
/wp-admin/install.php 3 -
/clientscript/vbulletin_global.js 3 -
END_SIDER_404

# Host - Pages - Hits - Bandwidth - Last visit date - [Start date of last visit] - [Last page of last visit]
# [Start date of last visit] and [Last page of last visit] are saved only if session is not finished
# The 25 first Hits must be first (order not required for others)
BEGIN_VISITOR 54
35.187.41.177 13 13 82992 20220321084229
34.79.146.163 8 8 51080 20220321085026
34.76.146.226 7 13 165273 20220316043723
104.199.83.7 7 13 165273 20220326053447
34.79.68.178 7 13 165281 20220308044226
35.205.34.11 5 5 31927 20220326053945
34.76.51.238 5 5 31921 20220308045138
34.78.146.127 5 5 31924 20220310230919
35.240.88.152 5 5 31928 20220303095306
213.144.5.150 4 4 25540 20220304161411
35.233.57.169 4 4 25534 20220330080848
104.248.12.171 4 4 12769 20220311171451
34.79.86.26 3 3 19152 20220316044037
35.187.120.225 3 3 19152 20220311150342
34.76.188.203 3 3 19155 20220304124626
172.121.208.215 2 2 12766 20220309184558
35.187.29.210 2 2 12764 20220326055309
104.155.3.188 2 2 73972 20220309211553
46.63.80.162 2 2 6412 20220317203422
194.163.134.34 2 2 12769 20220307173653
167.248.133.60 2 2 12770 20220314212429
92.118.160.17 2 2 73972 20220313211412
140.213.54.5 2 28 1168352 20220302130645
102.165.48.50 2 2 12824 20220326172050
34.140.29.86 2 2 73972 20220309211848
52.51.11.198 1 1 36986 20220318073930
82.64.82.94 1 1 6413 20220321235601
157.55.39.88 0 2 82948 
64.225.69.194 1 1 6416 20220317012334
35.227.111.208 1 1 6384 20220318053144
207.46.13.167 0 1 4321 
207.46.13.160 0 1 4682 
207.46.13.116 0 2 7822 
47.90.96.141 1 1 6411 20220315005106
161.35.107.163 1 1 6382 20220318063234
157.55.39.154 0 1 86709 
92.118.160.13 1 1 36986 20220305080419
134.96.225.236 1 1 6384 20220328023718
40.77.167.54 0 2 94557 
41.93.82.7 1 1 6413 20220324000149
8.210.57.22 1 1 6412 20220307014830
34.82.225.55 1 1 36986 20220326024220
107.180.103.185 1 1 6414 20220331085728
84.38.133.33 1 1 6384 20220328201829
134.96.235.1 1 1 6384 20220307162537
134.96.225.55 1 1 6386 20220330144521
104.222.46.159 1 1 6385 20220309182122
198.20.170.59 1 1 6414 20220327201324
35.241.221.52 1 1 6384 20220326055802
40.77.167.19 0 1 131637 
92.118.160.9 1 1 36986 20220314211142
34.79.232.124 2 2 12766 20220308050137
34.79.144.135 2 2 12764 20220316044341
34.77.162.20 1 1 36986 20220315160205
END_VISITOR

# Date - Pages - Hits - Bandwidth - Visits
BEGIN_DAY 23
20220302 2 28 1168352 1
20220303 5 5 31928 1
20220304 7 7 44695 2
20220305 2 2 73972 2
20220306 0 2 9003 0
20220307 4 5 112274 3
20220308 15 21 216379 4
20220309 12 12 199014 5
20220310 5 5 31924 1
20220311 7 7 31921 2
20220313 1 1 36986 1
20220314 3 3 49756 2
20220315 2 2 43397 2
20220316 12 18 197189 3
20220317 3 3 12828 2
20220318 3 10 366716 3
20220321 17 17 108566 3
20220324 1 1 6413 1
20220326 17 23 259747 6
20220327 1 1 6414 1
20220328 2 2 12768 2
20220330 5 5 31920 2
20220331 1 1 6414 1
END_DAY

# Session range - Number of visits
BEGIN_SESSION 1
0s-30s 50
END_SESSION

# URL - Pages - Bandwidth - Entry - Exit
# The 25 first Pages must be first (order not required for others)
BEGIN_SIDER 7
/ 101 962281 41 36
/wp-login.php 13 83368 9 10
/typo3 3 19220 0 0
/404-page-test-url-123 3 19260 0 0
/feed 3 19223 0 0
/readme.html 3 19227 0 3
/resources/assets/font-awesome/fonts/fontawesome-webfont.woff2 1 77160 0 1
END_SIDER
Customer Complaint Form | Howden Indonesia - Official Working Website

CUSTOMER COMPLAINT FORM

Please use this form to give us suggestions, compliments or complaints.
Click here to check complaint status.
Click here to show Term of Business Agreement
Howden


Notes: *.png, *.jpg, *.jpeg, *.pdf, *.doc, *.docx, *.xls, *.xlsx, *.ppt, *.pptx, *.eml are allowed, and size must be smaller than 5Mb.

Copyright © 2026 PT. Howden Insurance Brokers Indonesia. All rights reserved.
Authorised and regulated by Otoritas Jasa Keuangan (OJK).
Member of The Association of Indonesian Insurance & Reinsurance Brokers (APPARINDO).