Customer Complaint Form

AWSTATS DATA FILE 7.8 (build 20200416) # If you remove this file, all statistics for date 202211 will be lost/reset. # Last config file used to build this data file was /home/complianthowden/tmp/awstats/awstats.complaints.howdenindonesia.com.conf. # Position (offset in bytes) in this file for beginning of each section for # direct I/O access. If you made changes somewhere in this file, you should # also remove completely the MAP section (AWStats will rewrite it at next # update). BEGIN_MAP 28 POS_GENERAL 2034 POS_TIME 2698 POS_VISITOR 6012 POS_DAY 6084 POS_DOMAIN 3583 POS_LOGIN 3794 POS_ROBOT 3949 POS_WORMS 4081 POS_EMAILSENDER 4212 POS_EMAILRECEIVER 4355 POS_SESSION 6140 POS_SIDER 6277 POS_FILETYPES 4490 POS_DOWNLOADS 4554 POS_OS 4602 POS_BROWSER 4667 POS_SCREENSIZE 4717 POS_UNKNOWNREFERER 4791 POS_UNKNOWNREFERERBROWSER 4878 POS_ORIGIN 4960 POS_SEREFERRALS 5090 POS_PAGEREFS 5234 POS_SEARCHWORDS 5382 POS_KEYWORDS 5534 POS_MISC 2361 POS_ERRORS 5593 POS_CLUSTER 3650 POS_SIDER_404 5703 END_MAP # LastLine = Date of last record processed - Last record line number in last log - Last record offset in last log - Last record signature value # FirstTime = Date of first visit for history file # LastTime = Date of last visit for history file # LastUpdate = Date of last update - Nb of parsed records - Nb of parsed old records - Nb of parsed new records - Nb of parsed corrupted - Nb of parsed dropped # TotalVisits = Number of visits # TotalUnique = Number of unique visitors # MonthHostsKnown = Number of hosts known # MonthHostsUnKnown = Number of hosts unknown BEGIN_GENERAL 8 LastLine 20221201000001 20713 1929470 4026884433736 FirstTime 0 LastTime 0 LastUpdate 20221201192856 20713 0 20704 7 1 TotalVisits 0 TotalUnique 0 MonthHostsKnown 0 MonthHostsUnknown 0 END_GENERAL # Misc ID - Pages - Hits - Bandwidth BEGIN_MISC 10 TotalMisc 0 0 0 RealPlayerSupport 0 0 0 JavascriptDisabled 0 0 0 WindowsMediaPlayerSupport 0 0 0 DirectorSupport 0 0 0 FlashSupport 0 0 0 QuickTimeSupport 0 0 0 JavaEnabled 0 0 0 AddToFavourites 0 54 0 PDFSupport 0 0 0 END_MISC # Hour - Pages - Hits - Bandwidth - Not viewed Pages - Not viewed Hits - Not viewed Bandwidth BEGIN_TIME 24 0 0 0 0 129871 129884 29784746 1 0 0 0 129876 129879 29785973 2 0 0 0 129772 129779 29761094 3 0 0 0 129864 129868 29781753 4 0 0 0 129777 129783 29761565 5 0 0 0 129822 129824 29771580 6 0 0 0 129922 129928 29798417 7 0 0 0 129899 129905 29793020 8 0 0 0 129818 129827 29771828 9 0 0 0 129858 129863 29780019 10 0 0 0 129819 129821 29770430 11 0 0 0 129581 129585 29715964 12 0 0 0 129846 129854 29802193 13 0 0 0 129858 129869 29820540 14 0 0 0 129785 129786 29800884 15 0 0 0 130530 130536 29972208 16 0 0 0 129794 129800 29772981 17 0 0 0 130176 130182 29859337 18 0 0 0 129876 129878 29782769 19 0 0 0 129780 129824 29773694 20 0 0 0 129845 129865 29781053 21 0 0 0 129820 129827 29770645 22 0 0 0 129827 129839 29774485 23 0 0 0 129962 129971 29807992 END_TIME # Domain - Pages - Hits - Bandwidth # The 25 first Pages must be first (order not required for others) BEGIN_DOMAIN 0 END_DOMAIN # Cluster ID - Pages - Hits - Bandwidth BEGIN_CLUSTER 0 END_CLUSTER # Login - Pages - Hits - Bandwidth - Last visit # The 10 first Pages must be first (order not required for others) BEGIN_LOGIN 0 END_LOGIN # Robot ID - Hits - Bandwidth - Last visit - Hits on robots.txt # The 25 first Hits must be first (order not required for others) BEGIN_ROBOT 0 END_ROBOT # Worm ID - Hits - Bandwidth - Last visit # The 5 first Hits must be first (order not required for others) BEGIN_WORMS 0 END_WORMS # EMail - Hits - Bandwidth - Last visit # The 20 first Hits must be first (order not required for others) BEGIN_EMAILSENDER 0 END_EMAILSENDER # EMail - Hits - Bandwidth - Last visit # The 20 first hits must be first (order not required for others) BEGIN_EMAILRECEIVER 0 END_EMAILRECEIVER # Files type - Hits - Bandwidth - Bandwidth without compression - Bandwidth after compression BEGIN_FILETYPES 0 END_FILETYPES # Downloads - Hits - Bandwidth BEGIN_DOWNLOADS 0 END_DOWNLOADS # OS ID - Hits BEGIN_OS ID - Hits - Pages 0 END_OS # Browser ID - Hits - Pages BEGIN_BROWSER 0 END_BROWSER # Screen size - Hits BEGIN_SCREENSIZE 0 END_SCREENSIZE # Unknown referer OS - Last visit date BEGIN_UNKNOWNREFERER 0 END_UNKNOWNREFERER # Unknown referer Browser - Last visit date BEGIN_UNKNOWNREFERERBROWSER 0 END_UNKNOWNREFERERBROWSER # Origin - Pages - Hits BEGIN_ORIGIN 6 From0 0 0 From1 0 0 From2 0 0 From3 0 0 From4 0 0 From5 0 0 END_ORIGIN # Search engine referers ID - Pages - Hits BEGIN_SEREFERRALS 0 END_SEREFERRALS # External page referers - Pages - Hits # The 25 first Pages must be first (order not required for others) BEGIN_PAGEREFS 0 END_PAGEREFS # Search keyphrases - Number of search # The 10 first number of search must be first (order not required for others) BEGIN_SEARCHWORDS 0 END_SEARCHWORDS # Search keywords - Number of search # The 25 first number of search must be first (order not required for others) BEGIN_KEYWORDS 0 END_KEYWORDS # Errors - Hits - Bandwidth BEGIN_ERRORS 2 400 10 5910 301 3117113 714976229 END_ERRORS # URL with 404 errors - Hits - Last URL referrer BEGIN_SIDER_404 0 END_SIDER_404 # Host - Pages - Hits - Bandwidth - Last visit date - [Start date of last visit] - [Last page of last visit] # [Start date of last visit] and [Last page of last visit] are saved only if session is not finished # The 25 first Hits must be first (order not required for others) BEGIN_VISITOR 0 END_VISITOR # Date - Pages - Hits - Bandwidth - Visits BEGIN_DAY 0 END_DAY # Session range - Number of visits BEGIN_SESSION 0 END_SESSION # URL - Pages - Bandwidth - Entry - Exit # The 25 first Pages must be first (order not required for others) BEGIN_SIDER 0 END_SIDER

Please use this form to give us suggestions, compliments or complaints.
Click here to check complaint status.
Click here to show Term of Business Agreement

Salutation *

Name *

E-mail *

Account Type *

Company Name *

Reference Number of Type Document *

About *

Risk *

Subject *

Details *

Attachment

Notes: *.png, *.jpg, *.jpeg, *.pdf, *.doc, *.docx, *.xls, *.xlsx, *.ppt, *.pptx, *.eml are allowed, and size must be smaller than 5Mb.

Disclaimer :

The information filled in form is true and valid. PT Howden Insurance Brokers Indonesia is not liable to any lawful obligations arising from any false or invalid information in this application form whatsoever, all the false or invalid information will not be processed.
The client hereby agree to render PT Howden Insurance Brokers Indonesia a right to handle complaint including but not limited to grab data from records, emails, documents, confidential data, and others, liaise with relatable Parties e.g. (Insurer, Adjuster, Legal Advisor, etc) to settled complaint.
The client hereby released PT Howden Insurance Brokers Indonesia from any material or immaterial damages if eventually, there is no evidence of damages caused by PT Howden Insurance Brokers Indonesia.

* is required

Copyright © 2026 PT. Howden Insurance Brokers Indonesia. All rights reserved.
Authorised and regulated by Otoritas Jasa Keuangan (OJK).
Member of The Association of Indonesian Insurance & Reinsurance Brokers (APPARINDO).

CUSTOMER COMPLAINT FORM

Please use this form to give us suggestions, compliments or complaints.Click here to check complaint status.Click here to show Term of Business Agreement

Please use this form to give us suggestions, compliments or complaints.
Click here to check complaint status.
Click here to show Term of Business Agreement