Customer Complaint Form

AWSTATS DATA FILE 8.0 (build 20240604) # If you remove this file, all statistics for date 202510 will be lost/reset. # Last config file used to build this data file was /home/complianthowden/tmp/awstats/awstats.complaints.howdenindonesia.com.conf. # Position (offset in bytes) in this file for beginning of each section for # direct I/O access. If you made changes somewhere in this file, you should # also remove completely the MAP section (AWStats will rewrite it at next # update). BEGIN_MAP 28 POS_GENERAL 2105 POS_TIME 2780 POS_VISITOR 6162 POS_DAY 6278 POS_DOMAIN 3624 POS_LOGIN 3851 POS_ROBOT 4006 POS_WORMS 4138 POS_EMAILSENDER 4269 POS_EMAILRECEIVER 4412 POS_SESSION 6358 POS_FILESIZE 6581 POS_REQUESTTIME 6681 POS_SIDER 6504 POS_FILETYPES 4547 POS_DOWNLOADS 4630 POS_OS 4678 POS_BROWSER 4757 POS_SCREENSIZE 4821 POS_UNKNOWNREFERER 4895 POS_UNKNOWNREFERERBROWSER 5010 POS_ORIGIN 5120 POS_SEREFERRALS 5252 POS_PAGEREFS 5396 POS_SEARCHWORDS 5544 POS_KEYWORDS 5696 POS_MISC 2444 POS_ERRORS 5755 POS_CLUSTER 3707 POS_SIDER_404 5853 END_MAP # LastLine = Date of last record processed - Last record line number in last log - Last record offset in last log - Last record signature value # FirstTime = Date of first visit for history file # LastTime = Date of last visit for history file # LastUpdate = Date of last update - Nb of parsed records - Nb of parsed old records - Nb of parsed new records - Nb of parsed corrupted - Nb of parsed dropped # TotalVisits = Number of visits # TotalUnique = Number of unique visitors # MonthHostsKnown = Number of hosts known # MonthHostsUnKnown = Number of hosts unknown BEGIN_GENERAL 8 LastLine 20251101000001 10260 954087 4069834112338 FirstTime 0 LastTime 20251028131424 LastUpdate 20251101191726 10260 0 10259 0 0 TotalVisits 1 TotalUnique 1 MonthHostsKnown 0 MonthHostsUnknown 1 END_GENERAL # Misc ID - Pages - Hits - Bandwidth BEGIN_MISC 10 WindowsMediaPlayerSupport 0 0 0 JavascriptDisabled 0 0 0 PDFSupport 0 0 0 TotalMisc 0 0 0 QuickTimeSupport 0 0 0 AddToFavourites 0 0 0 FlashSupport 0 0 0 JavaEnabled 0 0 0 DirectorSupport 0 0 0 RealPlayerSupport 0 0 0 END_MISC # Hour - Pages - Hits - Bandwidth - Not viewed Pages - Not viewed Hits - Not viewed Bandwidth BEGIN_TIME 24 0 0 0 0 66965 66965 15334985 1 0 0 0 66976 66976 15337504 2 0 0 0 66963 66963 15334527 3 0 0 0 66965 66965 15334985 4 0 0 0 66962 66962 15334298 5 0 0 0 66965 66965 15334985 6 0 0 0 66970 66970 15336130 7 0 0 0 66967 66967 15335443 8 0 0 0 66965 66965 15334985 9 0 0 0 66936 66936 15328344 10 0 0 0 66968 66968 15335672 11 0 0 0 66970 66970 15336130 12 0 0 0 66956 66956 15332924 13 19 19 705413 66924 66924 15325596 14 0 0 0 66957 66957 15333153 15 0 0 0 66974 66974 15337046 16 0 0 0 66973 66973 15336817 17 0 0 0 66956 66956 15332924 18 0 0 0 66946 66946 15330634 19 0 0 0 66963 66963 15334527 20 0 0 0 66971 66971 15336359 21 0 0 0 66979 66979 15338191 22 0 0 0 66964 66964 15334756 23 0 0 0 66926 66926 15326054 END_TIME # Domain - Pages - Hits - Bandwidth # The 25 first Pages must be first (order not required for others) BEGIN_DOMAIN 1 zz 19 19 705413 END_DOMAIN # Cluster ID - Pages - Hits - Bandwidth BEGIN_CLUSTER 0 END_CLUSTER # Login - Pages - Hits - Bandwidth - Last visit # The 10 first Pages must be first (order not required for others) BEGIN_LOGIN 0 END_LOGIN # Robot ID - Hits - Bandwidth - Last visit - Hits on robots.txt # The 25 first Hits must be first (order not required for others) BEGIN_ROBOT 0 END_ROBOT # Worm ID - Hits - Bandwidth - Last visit # The 5 first Hits must be first (order not required for others) BEGIN_WORMS 0 END_WORMS # EMail - Hits - Bandwidth - Last visit # The 20 first Hits must be first (order not required for others) BEGIN_EMAILSENDER 0 END_EMAILSENDER # EMail - Hits - Bandwidth - Last visit # The 20 first hits must be first (order not required for others) BEGIN_EMAILRECEIVER 0 END_EMAILRECEIVER # Files type - Hits - Bandwidth - Bandwidth without compression - Bandwidth after compression BEGIN_FILETYPES 1 html 19 705413 0 0 END_FILETYPES # Downloads - Hits - Bandwidth BEGIN_DOWNLOADS 0 END_DOWNLOADS # OS ID - Hits BEGIN_OS ID - Hits - Pages 1 Unknown 19 19 END_OS # Browser ID - Hits - Pages BEGIN_BROWSER 1 Unknown 19 19 END_BROWSER # Screen size - Hits BEGIN_SCREENSIZE 0 END_SCREENSIZE # Unknown referer OS - Last visit date BEGIN_UNKNOWNREFERER 1 GoogleHC/1.0 20251028131424 END_UNKNOWNREFERER # Unknown referer Browser - Last visit date BEGIN_UNKNOWNREFERERBROWSER 1 GoogleHC/1.0 20251028131424 END_UNKNOWNREFERERBROWSER # Origin - Pages - Hits BEGIN_ORIGIN 6 From0 19 19 From1 0 0 From2 0 0 From3 0 0 From4 0 0 From5 0 0 END_ORIGIN # Search engine referers ID - Pages - Hits BEGIN_SEREFERRALS 0 END_SEREFERRALS # External page referers - Pages - Hits # The 25 first Pages must be first (order not required for others) BEGIN_PAGEREFS 0 END_PAGEREFS # Search keyphrases - Number of search # The 10 first number of search must be first (order not required for others) BEGIN_SEARCHWORDS 0 END_SEARCHWORDS # Search keywords - Number of search # The 25 first number of search must be first (order not required for others) BEGIN_KEYWORDS 0 END_KEYWORDS # Errors - Hits - Bandwidth BEGIN_ERRORS 1 301 1607061 368016969 END_ERRORS # URL with 404 errors - Hits - Last URL referrer BEGIN_SIDER_404 0 END_SIDER_404 # Host - Pages - Hits - Bandwidth - Last visit date - [Start date of last visit] - [Last page of last visit] # [Start date of last visit] and [Last page of last visit] are saved only if session is not finished # The 25 first Hits must be first (order not required for others) BEGIN_VISITOR 1 169.254.169.254 19 19 705413 20251028131424 END_VISITOR # Date - Pages - Hits - Bandwidth - Visits BEGIN_DAY 1 20251028 19 19 705413 1 END_DAY # Session range - Number of visits BEGIN_SESSION 1 0s-30s 1 END_SESSION # URL - Pages - Bandwidth - Entry - Exit # The 25 first Pages must be first (order not required for others) BEGIN_SIDER 1 / 19 705413 1 1 END_SIDER # Payload Range - Payload Frequency BEGIN_FILESIZE 2 5K+ 19 100-500 1607061 END_FILESIZE # Request Time Range - Request Time Frequency BEGIN_REQUESTTIME 0 END_REQUESTTIME

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Salutation *

Name *

E-mail *

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Company Name *

Reference Number of Type Document *

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Risk *

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The information filled in form is true and valid. PT Howden Insurance Brokers Indonesia is not liable to any lawful obligations arising from any false or invalid information in this application form whatsoever, all the false or invalid information will not be processed.
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The client hereby released PT Howden Insurance Brokers Indonesia from any material or immaterial damages if eventually, there is no evidence of damages caused by PT Howden Insurance Brokers Indonesia.

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CUSTOMER COMPLAINT FORM

Please use this form to give us suggestions, compliments or complaints.Click here to check complaint status.Click here to show Term of Business Agreement

Please use this form to give us suggestions, compliments or complaints.
Click here to check complaint status.
Click here to show Term of Business Agreement