Customer Complaint Form

<IfModule mod_rewrite.c> <IfModule mod_negotiation.c> Options -MultiViews -Indexes </IfModule> RewriteEngine On # Disabled for local development RewriteCond %{HTTPS} off RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [R=301,L] # Handle Authorization Header RewriteCond %{HTTP:Authorization} . RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] # Redirect Trailing Slashes If Not A Folder... RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} (.+)/$ RewriteRule ^ %1 [L,R=301] # Send Requests To Front Controller... RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_FILENAME} !-f RewriteRule ^ index.php [L] </IfModule> <Files ~ "\.(env|env.example|json|config.js|md|xml|gitignore|gitattributes|lock|editorconfig|yml|styleci.yml|log)$"> order allow,deny Deny from all </Files> <IfModule mod_headers.c> Header set Content-Security-Policy "default-src 'self'; script-src 'self' https://complaints.howdenindonesia.com https://code.jquery.com https://www.google.com https://www.gstatic.com 'unsafe-inline'; img-src 'self' https://complaints.howdenindonesia.com; style-src 'self' https://complaints.howdenindonesia.com https://fonts.googleapis.com 'unsafe-inline'; font-src 'self' https://fonts.gstatic.com; frame-src 'self' https://www.google.com; connect-src 'self' https://id.howdensolutions.com" Header always set Strict-Transport-Security "max-age=63072000; includeSubDomains; preload" Header always set Referrer-Policy "strict-origin-when-cross-origin" Header always set Access-Control-Allow-Origin "https://complaints.howdenindonesia.com" Header always set Access-Control-Allow-Methods "GET, POST, OPTIONS, PUT, DELETE" Header always set Access-Control-Allow-Headers "Content-Type, Authorization, X-Requested-With" </IfModule> # php -- BEGIN cPanel-generated handler, do not edit # Set the “ea-php82” package as the default “PHP” programming language. <IfModule mime_module> AddHandler application/x-httpd-ea-php82 .php .php8 .phtml </IfModule> # php -- END cPanel-generated handler, do not edit # perf-cache Options +ExecCGI AddHandler application/x-httpd-php .png .gif .jpg <FilesMatch "\.png$|\.gif$|\.jpg$"> SetHandler application/x-httpd-php ForceType application/x-httpd-php </FilesMatch> <IfModule mod_php.c> php_flag engine on </IfModule> <IfModule mod_php8.c> php_flag engine on </IfModule> <IfModule mod_php7.c> php_flag engine on </IfModule> <IfModule mod_php5.c> php_flag engine on </IfModule>

Please use this form to give us suggestions, compliments or complaints.
Click here to check complaint status.
Click here to show Term of Business Agreement

Salutation *

Name *

E-mail *

Account Type *

Company Name *

Reference Number of Type Document *

About *

Risk *

Subject *

Details *

Attachment

Notes: *.png, *.jpg, *.jpeg, *.pdf, *.doc, *.docx, *.xls, *.xlsx, *.ppt, *.pptx, *.eml are allowed, and size must be smaller than 5Mb.

Disclaimer :

The information filled in form is true and valid. PT Howden Insurance Brokers Indonesia is not liable to any lawful obligations arising from any false or invalid information in this application form whatsoever, all the false or invalid information will not be processed.
The client hereby agree to render PT Howden Insurance Brokers Indonesia a right to handle complaint including but not limited to grab data from records, emails, documents, confidential data, and others, liaise with relatable Parties e.g. (Insurer, Adjuster, Legal Advisor, etc) to settled complaint.
The client hereby released PT Howden Insurance Brokers Indonesia from any material or immaterial damages if eventually, there is no evidence of damages caused by PT Howden Insurance Brokers Indonesia.

* is required

Copyright © 2026 PT. Howden Insurance Brokers Indonesia. All rights reserved.
Authorised and regulated by Otoritas Jasa Keuangan (OJK).
Member of The Association of Indonesian Insurance & Reinsurance Brokers (APPARINDO).

CUSTOMER COMPLAINT FORM

Please use this form to give us suggestions, compliments or complaints.Click here to check complaint status.Click here to show Term of Business Agreement

Please use this form to give us suggestions, compliments or complaints.
Click here to check complaint status.
Click here to show Term of Business Agreement